Medical Answering Services for Healthcare Facilities
Pro Call Center offers call center and medical answering services through secure messaging for medical centers, hospitals and diagnostic centers throughout the US.
With headquarters in the Tacoma, WA area, our secure messaging and doctor answering service covers a vast range of businesses to help you cover all your services.
We provide professional medical answering services, operated by trained experts. Our doctor answering service employees use the script you provide to take care of all your secure messaging needs.
Our medical answering services come with a number of benefits including:
Improvement in business efficiency
Business image enhancement
Better use of your personnel
Medical “VoIP lines for redundancy”
By keeping us in charge of your doctor answering service, you can reduce the time spent by your employees attending your numerous queries. This will allow your personnel time for more productive and urgent tasks, while we handle your secure messaging needs and complete medical answering services.
Doctor Answering Service for Emergencies or After Hours
Our medical answering services are sure to elevate your image in the eyes of competitors and customers alike.
We employ the use of state-of-the-art technology for our medical answering services to meet all your secure messaging requirements.
An overview of the primary physical components used in your doctor answering service includes:
Special grade “T1” multiplexed phone lines
Private Branch eXchange system
High speed networks
Backup equipment on site
With the aforementioned equipment, your secure messaging needs and doctor answering service requirements are carefully and safely recorded, monitored and executed.
Our doctor answering service can be used to keep prank callers and unwanted interferences at bay. Our medical answering services include filtering of your calls to exclude non-essential calls from those you need to attend to.
In addition, we have our own power generator in case of a power failure. This helps us keep your secure messaging safe and ensures that your medical answering services are never hindered.
Compliant with HIPAA Secure Messaging Regulations
Pro Call Center has been providing a doctor answering service and catering to people’s secure messaging needs since 1988.
By serving 24/7 and keeping all medical answering services active all year round we are sure to comply with your basic operational needs even during holiday periods.
Our doctor answering service is driven by:
Reliability and assurance
Professionally trained employees
Safety and backup
We are an award-winning call center offering a medical answering service. Our secure messaging business has expanded over the years, thanks primarily to word-of-mouth recommendations for our professional approach.
Gift your center a doctor answering service today. Give us a call on 800-710-3642.